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Privacy Policy.
Last Updated: January 30, 2026

1a. Introduction

This Privacy Policy explains how Local Psychotherapy collects, uses, and protects personal information through this website (https://www.localpsychotherapy.ca) in accordance with regulations.

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1b. Application of this Privacy Policy

The obligations set out in this Privacy Policy apply to all Users of the Website.

This Privacy Policy applies to all personal information and personal health information (defined below) collected by Local Psychotherapy through the operation of the Website.

The Privacy Policy does not apply to third-party online resources to which the Website may link, where Local Psychotherapy does not control the content or the privacy practices of such resources.   

This Privacy Policy also does not apply to information communicated between any client and  psychotherapists, psychologists (each, a “Mental Healthcare Professional”) that is offline or otherwise not through the Website.

This Privacy Policy does not cover any information involving more than one individual where the identity of the individuals is not known and cannot be inferred from the information (“Aggregated Data”).

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1c. Personal Information

Personal Information is defined in the Personal Information Protection and Electronic Documents Act (“PIPEDA”) as information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. In other words, it does not include the information that one expects to find on a business card or information that is available in public records. Personal Information includes, but is not limited to, a User’s name, mailing address, telephone number, e-mail address, facsimile number, age, gender, marital status, health status, financial status, credit card information, credit history, interests, browsing preferences, web logs, internet protocol addresses, network and server particulars, and/or other information relevant to the Website, promotional and marketing activities.

 

Personal health information is more specific, and is defined in the Personal Health Information Protection Act, 2004 (Ontario) (“PHIPA”) as identifying information about an individual which relates to that individual’s physical or mental health, the provision of health care to that individual, payments made or eligibility for health care or health care coverage of that individual.​

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Since 2004, all Canadian organizations engaged in commercial activities have been required to comply with the PIPEDA and the Canadian Standards Association Model Code for the Protection of Personal Information. These obligations extend to Local Psychotherapy, and apply with and in addition to the terms of this Privacy Policy.

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2. Information I collect:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Any information you voluntarily submit via contact forms or intake forms

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b. Non-Personal Information:

  • Browser type

  • IP address

  • Date and time of visits

  • Pages visited

This information may be collected through cookies or analytics tools to improve the website's functionality and performance.

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3. Cookies and Analytics

  • This website may use cookies or similar technologies to collect anonymous usage data and track visitor behaviour (e.g., pages visited, time on site). This helps improve the user experience.

  • You can disable cookies in your browser settings at any time.

  • Local Psychotherapy may use services like Google Analytics, which collect general site usage data, but do not collect personal health information.

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4. Storage of personal information and personal health information (including outside of Canada)

  • For efficiency and functionality, Local Psychotherapy uses cloud based data collection and storage methods and products from third party service providers. For example, Local Psychotherapy collects and stores information collected from Users through the use of products and services provided by Google, Noterro, Square, etc.,.

  • ​Third party service providers engaged by Local Psychotherapy may host, transfer, and process data, including personal information and personal health information, in the United States and in other countries, and subject to the laws of such jurisdictions and to the terms of their own respective privacy policies. You may wish to review in connection with your consideration of First Session.

  • By using the Website, the User consents to the storage of the User’s personal information and personal health information in servers located throughout Canada, the United States, and in other countries, including by third party cloud related service providers engaged by Local Psychotherapy.

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5. How Your Information is Used

Your information may be used to:

  • Respond to your inquiries or requests

  • Provide therapy or consultation services

  • Send appointment or administrative updates

  • Comply with legal, ethical, or licensing obligations

Local Psychotherapy does not sell, rent, or share your personal information without your written consent, unless required by law.

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6. Retention/Deletion of Information

Unless otherwise notified, Local Psychotherapy will retain a User’s information until the access to services is terminated by the User or Local Psychotherapy. Local Psychotherapy will not retain any information except as required under applicable law. When information is deleted, it is removed from our active database. Any information that remains is securely stored and isolated from any further processing until deletion is possible.

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7. Requests to stop collection, use, and/or disclosure

Users may withdraw their consent to Local Psychotherapy’s collection, use, and disclosure of personal information and personal health information at any time, subject to legal and/or contractual restrictions and upon reasonable notice, by contacting Local Psychotherapy’s Privacy Officer (see contact information below).

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Notwithstanding the above, certain personal information may be collected automatically when a User visits the Website. Continued use of the Website will be deemed by Local Psychotherapy to be consent to obtain any personal information that derives from Users’ use of the Website notwithstanding the fact that such User has previously communicated their withdrawal of consent for such collection.

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8. Updates to this policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. The effective date at the top of the page will be updated accordingly. Continued use of the site indicates acceptance of any changes.

 

9. Contact Information

For questions about this Privacy Policy or how your information is handled, contact:

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